Privacy Policy

Understanding how we collect, use, and protect your personal information on the Yoors platform.

Last updated: January 15, 2025
Important Notice

This Privacy Policy has been updated to comply with Google API verification requirements and includes detailed information about data retention and deletion practices.

Yoors ("we" or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Yoors website (the "Platform") or any related services provided by Yoors. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you create an account on the Platform, we may collect personal information such as:

  • Name and email address
  • Profile information and preferences
  • Payment and billing information
  • Communication preferences
  • Content you create, share, or interact with

Google Account Information

When you sign in with Google or authorize Google services, we may collect:

  • Basic profile information (name, email, profile picture)
  • Google account identifier
  • Authentication tokens (stored securely and never shared)

YouTube Data Access

When you connect your YouTube account to import videos, we request the following limited permissions:

  • Read-only access to your YouTube account: https://www.googleapis.com/auth/youtube.readonly - This allows us to view your YouTube channel information and video list
  • YouTube API access: https://www.googleapis.com/auth/youtube.force-ssl - This enables secure communication with YouTube's servers for data retrieval only

We only request the minimum permissions necessary to import your content and never request write access to modify your YouTube account.

Important: Read-Only Access

We do not use these permissions to edit, delete, or modify your YouTube content. Specifically, we never:

  • Edit or delete your YouTube videos
  • Modify video titles, descriptions, or metadata
  • Post, edit, or delete comments on your behalf
  • Change video ratings or likes
  • Modify or delete captions/subtitles
  • Change your channel settings or preferences

Our access is strictly limited to reading and importing your existing content to our platform.

Specific YouTube Data We Collect:

Channel Information:

  • Channel ID, title, and description
  • Channel custom URL and publication date
  • Channel thumbnails (default, medium, high resolution)
  • Channel statistics (view count, subscriber count, video count)
  • Channel country and default language settings
  • Channel branding settings (keywords, moderation preferences)
  • Channel status information (privacy status, verification status)
  • Uploads playlist ID for accessing your videos

Video Information:

  • Video IDs, titles, and descriptions
  • Video publication dates and durations
  • Video thumbnail URLs and embed URLs
  • Video statistics (view count, like count, comment count)
  • Video privacy status and metadata
  • Video watch URLs for linking purposes

Profile Enhancement Data:

  • Channel title (used to enhance your display name if empty)
  • Channel description (used to populate your bio, truncated to 160 characters)
  • Channel avatar image (used as profile picture)
  • Channel country information (used for location if empty)
  • Username generation from channel name (if your username is empty)
Data Usage Purpose

YouTube data is used exclusively for content import, profile enhancement, and displaying your imported videos on our platform. We do not share this data with third parties or use it for advertising purposes.

Non-Personal Information

We automatically collect certain non-personal information about your use of the Platform:

  • IP address and device information
  • Browser type and version
  • Usage patterns and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Provide and maintain the Platform and its features
  • Process your transactions and payments
  • Communicate with you about your account and important updates
  • Customize your user experience and display relevant content
  • Respond to your inquiries, requests, or customer service needs
  • Enforce our Terms of Use and other applicable policies
  • Improve our services and develop new features
  • Comply with legal obligations

Non-personal information may be used for analyzing usage patterns, improving the Platform, and optimizing our marketing efforts. This information is generally aggregated and does not identify individual users.

Data Retention

Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

Account Information

  • Active accounts: Retained while your account remains active
  • Inactive accounts: Retained for 3 years after last login, then deleted
  • Closed accounts: All data deleted immediately upon account closure - we do not retain any personal data after deletion
Account Deletion Process

Before permanently deleting inactive accounts, we send an email notification to give you the opportunity to reactivate your account. You can regain access to your account at any time before the deletion occurs by simply logging in.

Google User Data

  • Authentication tokens: Deleted immediately when you revoke access
  • Profile information: Deleted immediately upon account closure
  • Activity logs: Deleted immediately when access is revoked

Content and Analytics

  • User-generated content: Retained while account is active, deleted within 30 days of account closure
  • Analytics data: Aggregated data retained for 2 years
  • Financial records: Retained for 7 years for tax and legal compliance

Data Deletion

Your Control

You have several options to delete your data from our platform.

Self-Service Deletion

  • Account Settings: Delete specific data types from your Account Dashboard
  • Content Deletion: Remove individual posts, comments, or uploads
  • Account Closure: Permanently delete your entire account and associated data

Google Data Deletion

  • Revoke Access: Remove Yoors' access to your Google account through Google Account Settings
  • Automatic Deletion: Google-sourced data automatically deleted immediately when access is revoked
  • Complete Removal: All Google user data removed immediately upon revocation

Request Data Deletion

You can request deletion of your data by:

We will process manual deletion requests within 30 days, except where retention is required by law. For faster deletion, use the self-service options above, which take effect immediately.

Your Rights

You have the following rights regarding your personal information:

Access and Portability

  • Data Access: Request a copy of all personal data we hold about you
  • Account Dashboard: View and manage your data through your Account Settings

Correction and Updates

  • Profile Updates: Modify your account information and preferences
  • Data Correction: Request correction of inaccurate personal information
  • Real-time Changes: Most updates take effect immediately

Communication Preferences

  • Email Preferences: Opt Out of Marketing Communications
  • Notification Settings: Control in-app and push notifications
  • Essential Communications: Some service-related emails cannot be disabled

Disclosure of Your Information

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Platform and delivering our services. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform services on our behalf.

Legal Compliance and Protection

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations, including responding to lawful requests from public authorities
  • Protect our rights, privacy, safety, or property, as well as that of our users or the public
  • Prevent or investigate potential fraudulent or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on the Platform of any such change in ownership or control of your personal information.

Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: Data encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict access controls and authentication requirements for our systems
  • Regular Audits: Regular security audits and vulnerability assessments
  • Employee Training: Regular security training for all employees with access to user data
  • Incident Response: Comprehensive incident response plan for security breaches
Security Limitations

Please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

  • Essential Cookies: Required for the Platform to function properly
  • Analytics Cookies: Help us understand how you use the Platform
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

Cookie Management

You can control cookies through:

Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of those third parties before providing any personal information or using their services.

Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Platform. We will notify users of significant changes via email or prominent notice on the Platform. You are encouraged to review this Privacy Policy periodically to stay informed of any updates. Your continued use of the Platform after the posting of modifications constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Privacy Officer

Email: babita@yoo.rs
Response time: We endeavor to respond to your inquiries within 48 hours
Support Center: Visit Our Help Center
Acknowledgment

By accessing or using the Yoors Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.